| 21 | 21 | While a central point of coordination of these activities, IAM of course relies upon other units for essential services; specifically, it relies on Technical Services for hosting servers and database administration, on Network Operations for data communications within UA and to external services, on Enterprise Application Services for authoritative timely data on students and employees, on Core Applications for end user web interfaces and the integation of core applications with IAM, on the Support Center for supporting users' interaction with IAM services and the management and resolution of incidents, on Training & Documentation for creating and delivering materials that make all this technology intelligible and useful to people, on the OIT Business Office to manage budget, procurement, the copy machine and a hundred details, and on the Executive Directors and Chief Technology Officer to keep us on the straight and narrow. |
